Frequently Asked Questions
Everything you need to know about protecting your tech.
Are SUPCASE cases military-grade tested?
Yes, our Unicorn Beetle Pro series is specifically engineered to meet MIL-STD-810G 516.6 standards, providing superior shock absorption and drop protection.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 5 business days within the United States, while expedited options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day money-back guarantee on all products purchased directly from our site. Items must be in their original packaging and in new condition.
Do your phone cases support wireless charging?
Most of our cases are compatible with wireless charging; however, some heavy-duty models with built-in kickstands may require precise alignment or removal depending on the charger's strength.
Do I get a warranty with my purchase?
Yes, all SUPCASE products come with a one-year limited warranty that covers manufacturing defects and workmanship issues.
How do I install the built-in screen protector?
Our cases with built-in screen protectors are designed for a snap-on fit. Simply clean your device, peel the interior protective film, and snap the front casing onto the phone before securing the back cover.